You can place an order by using any of these methods:

• Call us at 631.689.0456
• Send us an email
• Order via our website.  (Shipping costs will be charged to you separately and must be paid for your order to ship out.)

We accept VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER cards. Credit card payments can be made online via PayPal or by calling us directly.  (You may use your credit card through PayPal, even if you do not have a PayPal account.  How convenient!)

That's right...at present, we do not have a minimum order requirement.  :)

We are a true wholesaler and we only sell to businesses reselling our products.  Therefore, we will need your Resale Tax Number form prior to completing your first order.

No two people are created equal - neither are two orders.  Shipping costs are not automatically calculated when your order is placed, therefore the total shown on your initial purchase does not include your shipping costs. After we receive notification of your order, we pack and weigh the items to calculate ACTUAL shipping charges based on the number of items, the weight of the merchandise and the delivery address. No handling fees are added. We charge you what the USPS charges us.

USPS - Unless requested by the customer, we always use the good-ol' United States Postal Service.  Tracking numbers are always provided to our customers with every shipment.

At this time, Forever Etchings does not sell or ship our products to international clients.

We do not have a printed catalog. Our merchandise changes too frequently for printed materials to be feasible. All of our wholesale products are listed on our website with pictures and descriptions.  All you need do is become a member of our site and you will gain password access to the 'Shop' page with all our current inventory and prices.  So join today and lets get the process started!

We aim to build an immensely HAPPY clientele who are thrilled with our products and services.  If you are not satisfied for any reason, we will do all we can to remedy the situation and keep you coming back!  Please note that customized items, unless a typo on our part, are not eligible to a refund/return.

Our policy is NO RETURNS for merchandise that is in sellable condition as described on our website. If you insist on returning merchandise, returned items must be pre-authorized by Forever Etchings, in the same packaging and condition as when shipped. Shipping costs are not refundable. Returned merchandise is subject to a 25% restocking fee. No refunds are given. Your Forever Etchings account will be issued credit toward your next order.

Damaged Goods: All packages are generally shipped via USPS.  Please open your shipment immediately upon receipt. Obvious damage should be reported to the carrier (USPS, FedEx, UPS, etc.) within 24 hours. Concealed damage must be reported to Forever Etchings within 3 business days. Please retain all original packing materials with merchandise until claim is resolved. Forever Etchings is not responsible for damages or shortages that may occur in transit and will not assist with damage claims beyond 7 days after receipt of goods.

Defective Goods: If merchandise is defective and not suitable for resale, we will issue credit equal to the price of the item. All claims for defective merchandise must be made within 3 business days of receipt. Shipping costs are not refundable. Returned items must be pre-authorized by Forever Etchings and are subject to a 25% restocking fee.

Forever Etchings reserves the right to alter or amend these policies as needed.  Members will be notified via email when modifications to the site are made.